Last updated: 1 July 2026 · Effective date: 1 July 2026
This Cookie Policy explains how VEKTRAX Ltd ("VEKTRAX", "we", "us") uses cookies and similar tracking technologies when you visit our website at vektrax.com. It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, tablet) by a website when you visit it. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to the website owner about how visitors use the site.
In addition to traditional cookies, we may also use related technologies such as web beacons, pixel tags, local storage, and session storage, which function in a similar way. These are all referred to collectively as "cookies" throughout this policy.
2. Why We Use Cookies
We use cookies for several reasons:
- To make our website function: Some cookies are essential for the website to operate correctly.
- To remember your preferences: So you don't have to re-enter information on each visit.
- To understand how you use our site: Analytics cookies help us see which pages are most visited and where visitors come from, so we can improve our services.
- To deliver relevant content: We may use cookies to show you content relevant to your interests.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are required for the basic operation of our website. Without them, services you have requested — such as logging into your account, tracking your shipment, or submitting a contact form — cannot function. They do not require your consent.
| Cookie | Purpose | Duration |
|---|---|---|
| PHPSESSID | Maintains your session state (login, CSRF protection) | Session |
| vx_remember | Keeps you logged in when "Remember me" is selected | 30 days |
3.2 Performance and Analytics Cookies
These cookies collect aggregated information about how visitors use our website — which pages are most visited, how users navigate, and where they arrive from. The data is used only to improve our website and is not linked to personally identifiable information.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique visitors | 2 years |
| _gid | Google Analytics — session identifier | 24 hours |
3.3 Functionality Cookies
These cookies allow our website to remember choices you make and provide enhanced, more personalised features. For example, remembering your preferred language or the last tracking number you searched for.
3.4 Targeting and Advertising Cookies
We may use third-party advertising cookies to deliver adverts that are relevant to your interests on other websites. These cookies track your browsing activity across sites and build a profile of your interests. You can opt out of personalised advertising through your browser settings or the relevant third-party opt-out tools.
4. Third-Party Cookies
Some cookies on our website are set by third-party services we use, including:
- Google Analytics: For website usage analytics (Google Privacy Policy: google.com/policies/privacy).
- Google Fonts: To load web fonts efficiently.
- jsDelivr CDN: For loading JavaScript libraries (GSAP, etc.) from a content delivery network.
We do not control these third-party cookies. Please refer to the relevant third-party privacy policies for further information.
5. Managing and Disabling Cookies
You can control and/or delete cookies at any time. Most browsers allow you to refuse all cookies or accept only certain types. You can typically find these settings in the "Options" or "Preferences" menu of your browser. Please note that disabling cookies may affect the functionality of our website.
To opt out of Google Analytics tracking, visit: Google Analytics Opt-out.
For general guidance on managing cookies in popular browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions
6. Your Consent
When you first visit our website, you will be presented with a cookie consent banner. By clicking "Accept All", you consent to our use of non-essential cookies as described in this policy. You may also click "Manage Preferences" to choose which categories of cookies you accept. You can withdraw or change your consent at any time by clearing your browser cookies and revisiting our site.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We will indicate the date of the latest revision at the top of this page. We recommend reviewing this policy periodically.
Contact Us
If you have any questions about our use of cookies, please contact us at:
VEKTRAX Ltd18 West Park, Bristol, BS8 2LX, United Kingdom
Email: privacy@vektrax.com